The Tories have messed up my council tax

Naturally, when I've just got in from visiting my church's office to ask for help because I can't manage without paying someone to do household chores and I don't have the money to pay, want I really want to do when I get in is try to decipher what's going on with my council tax … Continue reading The Tories have messed up my council tax

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Money matters

DWP-UC has apparently now told DWP-ESA to stop paying me. I have received, in three separate envelopes that arrived on the same day, a letter saying that my ESA has ended, a second saying that contributory ESA is taxable (not that I ever received cESA), and a third that was my P45 from HMRC. I … Continue reading Money matters

Why am I the mediator for ESA and UC?

Having phoned ESA a couple of days ago, today I phoned UC to tell them that ESA had told me that they needed to send a form to ESA to say that I'm now in receipt of UC. ESA kindly keep paying me until they get said form, so that I'm not left without any … Continue reading Why am I the mediator for ESA and UC?

ESA and UC aren’t talking

Phoning ESA again. It has a long spiel followed by 'please press 1 to continue'. Why not just carry on without having to press 1? After more spiel, there is an explanation about it being the wrong number for Universal Credit. Then it tells you, twice, that you need to state what benefit you are … Continue reading ESA and UC aren’t talking

Universal Credit and ESA transfer

I started my claim for UC on 16th July. I told ESA on the same day, or possibly a day or two before, that I had moved house, no longer had any savings and was putting in a claim for Universal Credit. On 10th July I had received an ESA payment as per usual. I … Continue reading Universal Credit and ESA transfer

Universal Credit and Support for Mortgage Interest loan

I've received from Universal Credit a form that I am supposed to complete and send to my mortgage lender so that I can get a Support for Mortgage Interest loan. SMI used to be a benefit, but the government recently changed it into a loan, repayable when the property is sold. The change has been … Continue reading Universal Credit and Support for Mortgage Interest loan

Universal Credit standard shenanigans

After getting a letter from ESA last week, this week I logged on to my UC journal and found that I had - at last - got an award breakdown. I'm on the basic rate, less than £75/week, and I had over £100 taken off the month's payment because of my earnings. As an added … Continue reading Universal Credit standard shenanigans

What they don’t tell you about council tax

Applying for council tax support is nearly as much hassle as Universal Credit. They too want my most recent bank statements, and they want proof that my lodger is a student. They too would quite like to see all of this in person. The problem arises when they ask for evidence of my Universal Credit … Continue reading What they don’t tell you about council tax

What they don’t tell you about the JobCentre

Yesterday I had three (!) JobCentre meetings. • One to show my housing details – the one that in my last blog I’d had to ask my housing association to specifically write and post to me a letter for; • One because I’d entered into the system that I do some self-employed work, and they … Continue reading What they don’t tell you about the JobCentre

What they don’t tell you about (applying for) Universal Credit

I didn’t know when I applied for Universal Credit that they would require three meetings to be arranged within that week, let alone why. If I had, I might have waited a couple more days to get the things I needed. I had to have proof of my identity, proof of my bank account and … Continue reading What they don’t tell you about (applying for) Universal Credit