What they don’t tell you about (applying for) Universal Credit

I didn’t know when I applied for Universal Credit that they would require three meetings to be arranged within that week, let alone why. If I had, I might have waited a couple more days to get the things I needed. I had to have proof of my identity, proof of my bank account and … Continue reading What they don’t tell you about (applying for) Universal Credit

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The disappointment of Universal Credit

It’s such a shame. There was a wonderful opportunity to make something that worked. To get rid of what was failing and bring in new things that improved on the original. To end the mess and confusion. To repair the holes. Instead we have more holes. Bigger holes. Holes in places that used to work. … Continue reading The disappointment of Universal Credit